FAQS
Frequently Asked Questions
It facilitate communication by answering common questions and equipping users with essential information.
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Use the search bar and filters on the "Find a Tutor" page to search for tutors by subject, availability, rating, and more.
Once you find a tutor, view their profile and select an available time slot that suits you. Click "Book Now" and follow the prompts to confirm your session.
You can cancel or reschedule a session up to 24 hours before the scheduled time without penalty. Cancellations within 24 hours may incur a fee.
Payments are made through our secure payment gateway using credit/debit cards or other available payment methods.
If your tutor does not show up for a scheduled session, please contact our support team immediately for assistance and to arrange a refund or reschedule.
After your session, you will receive an email prompting you to rate your tutor and provide feedback. You can also do this from your account dashboard.